Privacy policy

1. Introduction

Welcome to Trueliv - where every sip is crafted with love and purity.
Your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your personal information when you browse our website, place an order, or interact with us in any way.

2. Information We Collect

We may collect:

  • Personal Details: Name, email address, phone number, and delivery address.
  • Order Information: Product preferences, order history, and payment details (processed securely via trusted gateways).
  • Usage Data: IP address, browser info, and browsing behaviour to improve your experience.

3. How We Use Your Information

Your data helps us:

  • Process and deliver your tea orders.
  • Improve our blends, packaging, and service experience.
  • Communicate updates, offers, and promotions (only if you opt-in).
  • Enhance site performance and user experience.

4. Data Protection & Security

Your information is stored securely and handled with care.
We use SSL encryption, secure hosting, and verified payment gateways.
However, as with all online activity, no method is 100% secure - but we follow strict protocols to keep your data safe.

5. Cookies & Tracking

We use cookies to personalize your browsing experience and understand what you love (like your favourite tea flavors 🍵).
You can disable cookies anytime via browser settings.

6. Sharing Information

We never sell your data.
We only share it with trusted partners like delivery companies and payment processors - solely for order fulfillment or legal compliance.

7. Your Rights

You can:

  • Request a copy of your stored information.
  • Ask us to correct or delete your data.
  • Opt out of promotional emails anytime.

📧 Email: sudhirkushwaha671@gmail.com

8. Policy Updates

We may update this Privacy Policy occasionally. Updated versions will always be posted on our website with a revised date.

9. Contact Us

If you have questions about your data or privacy, contact:
📧 sudhirkushwaha671@gmail.com
📞 +91 6289 811 829
📍 Ramchandrapur, Manglasthan, Biharsharif, Nalanda – 803101